Dee plane, Dee plane!!! Kickin myself

Evidently Tatoo had multiple talents. See?

One of my projects at work is to update Double Take, a disaster recovery software we run, to the latest version. We currently are running 4.2.something, the upgrade will take us to 4.3.something. On the support site it said to call before you upgraded if you were running certain versions, all the versions listed were newer than ours. So I thought it would be wise to call. Got Joe Shmoe tech support guy, told him I was calling because I wanted to put the latest and greatest on our systems. He confirmed my version. After a brief delay, he came back with “With a version as old as yours we recommend you uninstall the app and reinstall it with the new version” I said to him “Hmmm, I can’t simply upgrade it????” Thinking to myself, WHAT THE F? It is only 4.2 to 4.3 it requires an uninstall??!! He replies “Yes that is what we recommend because of all the changes” Fine, I hang up and thank him even though I don’t know why. I proceed to take screen shots of all my settings so I can rebuild the structure and run the uninstall. I need to reboot so that has to wait till this evening and then tomorrow I have to reinstall it from scratch. Later I was having an internal conversation and wondered why I didn’t simply try to run the upgrade anyway? I mean what was the worst that could have happened, I would have had to reinstall from scratch which is what I am doing anyway! Stupid….