What in the F??
I post an entry regarding typical Embarq poor delivery of services and that afternoon THIS comment gets posted:
This is a message from Lamont with Embarq Customer Support. We would first like to thank you for your business and apologize for any frustration your mother has encountered with her phone installation. We strive for complete customer satisfaction on every issue and are reaching out to our customers that are not completely satisfied. You can call our technical support for troubleshooting, or provide me with your phone number in an email and we can assist you with your service. Please reply if you have any additional concerns. Thank you for using Embarq, your complete communications solution.
Lamont L.
Embarq Customer Support
SMNP.Lamont.l@embarq.com
For additional support please visit http://www.myembarq.com/index.php or call 1-877-646-3282
Voice | Data | Internet | Wireless | Entertainment
Pretty bizarre. Maybe Embarq has dedicated personnel that do nothing but look for negative articles on the net regarding their poor service.
Embarq_Lamont
We are looking for posts about EMBARQ and offering to help wherever possible. If there’s anything we can do to improve the service we are providing, I hope you’ll contact me directly.
Thanks again for your business. Lamont