Hello from New Zealand

Our firewall is from a company based out of New Zealand. They recently did some major upgrades to the product which have resulted in some bugs.  I have been working with one of their main support/developers for awhile on the issues.  Their mail server also was having issues passing mail to our domain which further complicated back and forth communication.  Well I was taken off guard when my phone rang and it was Adrien the developer calling from New Zealand. 

 He explained about the mail problems he was seeing.  So we worked on a few issues while he was on the phone, I sent a diagnostic file which he received a few moments later.  I dunno, even though it is so common place today, I still get a little bit of a “gee that’s so cool” feeling when I can send something from my pc that instantly arrives on the other side of the planet.  We actually managed to fix one issue as a result of the call, gee, that’s cool.