Fixed
I got the replacement hard drive for mom’s laptop on Monday and I reloaded her system on Tuesday. At this point I have redone her laptop enough that I am pretty efficient at it. After work I stopped by at mom’s place and got her set back up. She also had a visit from Comcast earlier to turn on her “expanded” basic cable.
Comcast really pisses me off. They charged something like $30 to INSTALL the additional channels which involved just removing a filter on the line, a 10 second procedure. Plus, what they charge monthly is incredible, for my mom to have extended basic cable it costs something like $65 a month. This is with no premium channels at all. Our bill at home with the same extended basic cable and internet service clocks in at around $119 a month!! Our bill has gone up approximately %20 in the last year or so. Imagine my anger when mom told me that she heard Comcast had plans to raise their rates further?!
The worst part is there are not a lot of viable options to their thievery. I could go satellite/DSL but there are some big disadvantages, the biggest of which is my HD Tivo will not work with the satellite which would be a deal breaker. To get DSL at speed levels close to cable you are spending almost the same money. It’s frustrating. You just should not have to spend $120 a month for cable/internet.
Anyway mom’s computer is back up and running, this time with a brand new 160 gig hard drive. She should be good to go for awhile. I had a pork and sauerkraut dinner with mom before I headed home, something that will never be on the dinner table under our roof.
I am considering doing a 300 today. It feels like a good day to beat the hell out of myself. I haven’t done one since joining Retro Fitness.
ComcastMark
Sorry for the trouble.
I work for Comcast and I will reach out to my contacts to see if we have a better package/price for you. I will also have them look into the installation charge. If you are interested in my help, please contact me and provide the phone numbers linked to your mother’s and your account. It would be great if you could also include a link to this site.
I look forward to your reply.
Mark Casem
Comcast Corp.
National Customer Operations
We_Can_Help@cable.comcast.com