I made the call to Comcast/Xfinity today to cancel any and all services I have with them, a company I have been a customer of for close to 20 years. They have been a company that has annoyed me regularly over the years with the games they play. Their favorite tactic was getting you signed onto a seemingly attractive plan that had a limited duration. When that duration expires your costs increase significantly. They play this game betting that most people won’t take the effort to do something about it.
For a long time I did just that, every time my plan expired I would get on the phone and get put onto another plan, usually having to sacrifice something or agree to add something to the service to do so like a landline or wireless phone that I did not need. Again the intent is to charge you full boat for these services when the promo expires.
Xfinity was also one of the worst offenders of bill creep. Every few months my bill would go up a few dollars. When I used to inquire about why the answer was always the same, new fees/taxes for this and that. It was maddening. They stopped being as agreeable when it came to negotiating a new promo for existing customers as well. The savings got to be so minimal I stopped trying and resigned myself to paying $230+ per month for the last couple years, which is ridiculous IMO.
One of the things I like about my Quantum Fiber arrangement is the price is $105 per month, period. Unless you change your service level that is what you pay, forever. It’s a refreshing change from bill creep and bait and switch pricing that Comcast loves so much. So in total I will be shaving almost $270 per month from my budget by saying goodbye to Comcast/Xfinity since I also had an Xfinity Mobile line I was paying for. Good riddance.
One of the things I was less than happy about when my Quantum Fiber install was complete was my line speeds were not what they should be although the wifi speeds were very fast. My speedtest.net numbers hung right around 1gb despite installing a 10GB card in my PC to give me a fast connection to the router. Just for the hell of it last night I reran the test and got much better numbers, my download and upload speeds were well above 2GB. It’s still not at the advertised 3GB speed but maybe as they continue rolling out the service that will improve. It’s still lightning fast, especially on the upload side which is great for someone that is posting internet content like I do.
Hey the federal government is still shutdown. It’s a very bigly shutdown. People are saying it’s the best shutdown ever.